Your Questions Answered

Our FAQs

Your AI Companion

What is MiCompanion?

MiCompanion is a personal, AI-powered chat platform created to support you on your journey of self-discovery, mindset improvement, and emotional well-being.

When can I talk to MiCompanion?

You can talk to MiCo—your AI companion—anytime, anywhere.

What can I talk to MiCompanion about?

Whether you want to celebrate a win, vent about

something tough, or explore your thoughts, MiCo is here to listen.

Examples of what you can say:

  • “I’m still worried about my exam.”
  • “I miss my ex.”
  • “I just got a new car!”

Privacy & Data Protection

Is my chat saved?

No full chat histories are stored. MiCo retains small pieces of relevant information to personalize your experience, but your conversations are not saved or reviewed.

Does MiCompanion sell my data?

Absolutely not. Your personal information is never shared or sold.

Can I opt out of AI training? (coming soon)

Yes. Just go to Settings → Privacy Preferences and disable training.

How do I keep my account secure?

• Use a unique, strong password

• Enable two-factor authentication (if available)

AI Limitations & Ethics

Can MiCompanion give professional advice?

No. MiCo is not a therapist, doctor, lawyer, or financial advisor. It’s here for support, not for licensed advice.

Does MiCompanion sell my data?

Absolutely not. Your personal information is never shared or sold.

Can MiCo talk about anything

MiCo avoids politics, legal topics, and highly sensitive content. While it’s designed to be supportive and empathetic, it’s

not perfect.

Is MiCo a replacement for a therapist?

No. MiCo is a wellness companion — not a substitute for human care. It supports reflection and mindfulness, but it’s

not a replacement for therapy or coaching.

Crisis Support

If you're in immediate danger or need urgent help, please reach out to a crisis support service.

  • Australia: Call 000 or reach out to Lifeline
  • USA: Call 911 or 988 Suicide & Crisis Lifeline
  • Global: Visit International Suicide Hotlines

MiCompanion is not a crisis service.

Feedback & AI Training

Why does MiCompanion ask for feedback?

Your feedback helps us improve. From time to time, you may be asked how the chat made you feel (Better / Same / Worse).

What if MiCompanion says something off?

• Click the feedback button during chat

• Or email: ask@micompanion.com

Service Availability

MiCo isn’t responding — why?

Possible reasons:

• Routine maintenance (usually under 30 mins)

• Outdated browser

• Temporary connection issue (try refreshing)

For help, email: ask@micompanion.com

What should I do if there is any other issue?

Please contact us by email at ask@micompanion.com

Behind the Scenes

How does MiCompanion Work?

MiCompanion uses advanced AI (LLM) and scripted dialogue to power MiCo — your digital companion.

Does it learn over time?

Yes, MiCo personalizes responses, it remembers your profile.

Subscription & Account Management

How do I cancel my subscription?

• Go to Settings → Subscription → Cancel

• You’ll keep access until your billing cycle ends

How do I delete my account?

Go to Settings → Account Preferences → Delete Account

Or email: ask@micompanion.com.

Your Rights & Data Control

Can I get a copy of my data?

Yes. Email: ask@micompanion.com

Can I delete my data permanently?

Yes. Use Settings → Privacy Preferences or email us directly

How is my data protected?

We follow strict security protocols. See our PRIVACY page.